We use cookies to run HDpiano, understand how lessons are used, and measure our marketing. You can opt out at any time.
We use cookies to run HDpiano, understand how lessons are used, and measure our marketing. You can opt out at any time.
Last updated: 19 October 2026
These terms and conditions govern your use of HDpiano.com, owned and operated by HD PIANO LLC and hereinafter referred to as "Website"; by using this Website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this Website.
You must be at least 13 years old to create an account. If you are under 18, you may use HDpiano only with the involvement of a parent or guardian who agrees to these terms and conditions.
Unless otherwise stated, HD PIANO LLC and/or its licensors own the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.
You must not:
You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of, or is linked to, any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction and data harvesting, on or in relation to this Website.
You must not use this Website to transmit or send unsolicited commercial communications. You must not use this Website for any purposes related to marketing without HDpiano's express written consent.
HDpiano respects the intellectual property of others. If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, we will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act of 1998 (the "DMCA"), a federal law that provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. The requirements for notices under the DMCA can be found here.
To send us a notice of claimed copyright or other intellectual property infringement, contact us:
By email: info@hdpiano.com
By mail: HD PIANO LLC 1930 Village Center Circle #3-3038 Las Vegas, NV 89134
We suggest that you consult with a legal advisor before filing a notice under the DMCA. Also, be aware that there can be penalties for false claims under the DMCA.
Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders: Paddle sells you your subscription, charges your chosen payment method, collects any applicable sales tax or VAT, and appears as the seller on your bank or card statement. You agree to pay for all products you purchase through the HDpiano Website, and you authorize Paddle to charge your payment method on a recurring monthly or annual basis, according to the plan you choose, until you cancel. YOU ARE RESPONSIBLE FOR THE PAYMENT OF ALL FEES AND FOR PROVIDING A VALID PAYMENT METHOD. To change your payment method, use the My Account section of our Website. Prices for products offered via the HDpiano Website may change at any time, with prior email notification sent before the next renewal date.
When you create an account, we send you emails about your account and subscription. We also send lesson tips, news and offers. In the European Economic Area, the United Kingdom and Switzerland we send these only if you choose to receive them. You can unsubscribe at any time using the link in any email, or by writing to info@hdpiano.com.
New subscribers may be eligible for a 7-day free trial. Free trials are only available to new paid subscribers, once per person. When the trial ends, your subscription starts automatically and you are charged the price of the plan you chose, as shown at checkout, unless you cancel before the trial ends. Your subscription then renews automatically at the end of each billing period until you cancel.
You can cancel at any time in the My Account section of our Website, or by contacting support at the Contact & FAQ page or emailing info@hdpiano.com. After you cancel you will not be charged again, and you keep access until the end of the period you have already paid for.
We offer a 30-Day Money Back Guarantee on the initial purchase of our subscription plans, monthly or annual. If you started with a free trial, the initial purchase is the first payment taken when your trial ends. To be eligible for a refund, you must ask to cancel your membership within 30 days of the initial purchase. To request a refund, use the form on our Contact & FAQ page and mention that you are seeking a refund. Gift purchases are non-refundable; see the Gifting Feature Terms & Conditions below.
This Website is provided "as is" without any representations or warranties, expressed or implied. HDpiano makes no representations or warranties in relation to this Website or the information and materials provided on this Website. Without prejudice to the generality of the foregoing paragraph, HDpiano does not warrant that:
Nothing on this Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
HDpiano will not be liable to you, whether under the law of contract, the law of torts or otherwise, in relation to the contents of, or use of, or otherwise in connection with, this Website:
These limitations of liability apply even if HDpiano has been expressly advised of the potential loss.
Nothing in this Website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this Website disclaimer will exclude or limit HDpiano's liability in respect of any:
By using this Website, you agree that the exclusions and limitations of liability set out in this Website disclaimer are reasonable. If you do not think they are reasonable, you must not use this Website.
You accept that, as a limited liability entity, HDpiano has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against HDpiano officers or employees in respect of any losses you suffer in connection with the Website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this Website disclaimer will protect HDpiano's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as HDpiano.
If any provision of this Website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Website disclaimer.
You agree to defend, hold harmless and indemnify HD Piano LLC, its officers, directors, agents, subsidiaries, joint venturers and employees from and against any and all losses, costs, expenses, damages or other liabilities (including reasonable attorneys' fees and costs) incurred by Us from and against any cost, liability, loss, damage, cause of action, claim, suit, proceeding, demand or action brought by a third-party against Us: (i) in connection with your use of the Website or the use of the Website using your account, including any payment obligations incurred through use of the Website; or (ii) resulting from: (A) your use of the Website; (B) your breach of any provision of this Agreement; (C) any liability arising from the tax treatment of payments to or from you or any portion thereof; (D) any negligent or intentional wrongdoing by you; (E) any act or omission of yours with respect to the payment of fees; (F) your dispute of, or failure to pay, any invoice or any other payment; and/or (G) your posting of content protected by the copyright or trademark of any third-party. This defense and indemnification will survive this Agreement and your use of the Website.
Without prejudice to HDpiano's other rights under these terms and conditions, if you breach these terms and conditions in any way, HDpiano may take such action as HDpiano deems appropriate to deal with the breach, including suspending your access to the Website, prohibiting you from accessing the Website, blocking computers using your IP address from accessing the Website, contacting your internet service provider to request that they block your access to the Website and/or bringing court proceedings against you.
HDpiano may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this Website from the date of the publication of the revised terms and conditions on this Website. Please check this page regularly to ensure you are familiar with the current version.
HDpiano may transfer, sub-contract or otherwise deal with HDpiano rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and HDpiano in relation to your use of this Website, and supersede all previous agreements in respect of your use of this Website.
These terms and conditions are governed by the laws of the State of Nevada, USA, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these terms and conditions or the Website will be brought exclusively in the state or federal courts located in Clark County, Nevada, and you consent to the jurisdiction of those courts.
These Website terms and conditions apply to your use of the HDpiano Website. These Website Terms & Conditions were originally created with a template at www.freenetlaw.com.
Gifts can be purchased by anyone, with or without an HDpiano account. Gift codes are redeemable for a yearly subscription. Gift codes are transferable, have no cash value, and may be redeemed one (1) time only. Gift codes are not tied to a specific email address and expire one (1) year from the date of issuance if not redeemed.
Gifting is available exclusively for yearly subscription plans. The gift purchaser receives 3 free months of HDpiano membership. If the purchaser has an active subscription, the months are added to their next billing date. Otherwise, the months are reserved for 12 months from the purchase date and applied when the purchaser starts a trial or paid subscription with the same email. Unclaimed months expire after 12 months and have no cash value. There is no limit to the number of gifts a user may purchase. Discount codes, promotions and referral rewards cannot be applied to gift purchases; gifts are sold at the listed price.
Gift codes may be redeemed by users without an active subscription associated with their email. Users with an existing monthly or yearly paid subscription may redeem a gift code only after canceling their current subscription and completing a new checkout using the gift code; gift codes cannot be applied to active subscriptions, stacked, or used to extend an existing paid plan directly.
Gift codes are non-refundable, cannot be exchanged for cash or credits, and cannot be replaced if lost or stolen. We reserve the right to modify, suspend, or discontinue the Gifting feature at any time, and to void gift codes in cases of suspected fraud, abuse, or violation of these terms.
Members with an active paid subscription can share a personal referral link. A friend who is new to HDpiano and subscribes through that link gets a discount on their first payment; on an annual plan, the first payment is the first year's price.
Once the friend's first payment has gone through and has not been refunded or canceled within the confirmation period, the referrer earns free subscription time for each successful referral, applied by moving their next billing date forward. The free time a referrer can earn is capped at a lifetime total, not a yearly one. The referrer must hold an active paid subscription when the reward is applied; a referrer whose subscription has lapsed can still receive a pending reward if they reactivate within a grace period. The current discount, reward, lifetime cap and confirmation period are shown on the Refer a Friend page.
Referral discounts and rewards have no cash value and cannot be transferred or exchanged. We reserve the right to modify, suspend, or end the Refer a Friend program at any time, and to withhold or void discounts and rewards in cases of suspected fraud, abuse, or violation of these terms.
You can delete your account at any time in the My Account section of our Website, or by contacting support at the Contact & FAQ page or emailing info@hdpiano.com and requesting account deletion. If you have an active or paused subscription, cancel it first; you can delete your account once the subscription has ended.